BA’s global online training programme takes off

first_img Comments are closed. British Airways is implementing a global e-learning programme for usealongside its existing classroom-based training. The online training will be provided by NETg, a Thomson Learning Company,and will span IT and business and professional development courses. The initiativeis being driven by LearnBA, the branded BA corporate training department, and500 courses will be available to more than 50,000 British Airways employeesfrom pilots through to baggage handlers via the company intranet or OpenLearning Centres. BA e-learning manager Elaine Wilson said: “With a global workforce whowork irregular hours, who are on the move and whose culture and ways of workingdiffer greatly, providing consistent and successful training is a continuouschallenge. Wilson adds that the NETg solution allows staff some autonomy over their owntraining path for self-directed learning. As well as courses on Microsoft Office 2000 and negotiating, coaching andproject management skills, BA has developed customised content includingcourses on dangerous goods and on the Amadeus reservation and sales systems. All courses are administered through NETg’s learner management system,SkillVantage Manager, which has been renamed Learnonline internally by BA. NETg marketing vice-president Nige Howarth said: “E-learning as asingle delivery option provides significant benefits as a stand-alone learningmethod and, as our research shows, its effectiveness can be further increasedwhen made part of a blended programme. “British Airways understands that by viewing learning as a strategicissue, and making it part of the evolving fabric of the business, it willunlock the potential of all its employees,” he added. BA’s global online training programme takes offOn 1 Jun 2002 in Personnel Today Previous Article Next Article Related posts:No related photos.last_img read more